Complaints Handling
Complaints can be submitted via the Contact section of this website.
In the event that a complaint cannot be resolved, the below list shows Alternative Dispute Resolution (ADR) mechanisms approved by the RICS regulatory board. These are Jurisdictions where NJE Quantity Surveying Ltd provides, or intents to provide Quantity Surveying Services.
Last updated June 04, 2025
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United Kingdom: Centre for Effective Dispute Resolution (CEDR)
Afghanistan: Centre for Effective Dispute Resolution (CEDR)
Albania: Centre for Effective Dispute Resolution (CEDR)
Algeria: Centre for Effective Dispute Resolution (CEDR)
Andorra: Centre for Effective Dispute Resolution (CEDR)
Angola: Centre for Effective Dispute Resolution (CEDR)
Anguilla: JAMS International
Antarctica: RICS Dispute Resolution Service
Antigua and Barbuda: JAMS International
Argentina: JAMS International
Armenia: Centre for Effective Dispute Resolution (CEDR)
Aruba: JAMS International
Australia: JAMS International
Austria: Centre for Effective Dispute Resolution (CEDR)
Azerbaijan: Centre for Effective Dispute Resolution (CEDR)
Bahamas: JAMS International
Bahrain: Centre for Effective Dispute Resolution (CEDR)
Bangladesh: Asian International Arbitration Centre (AIAC) (formerly KLRCA)
Barbados: JAMS International
Belarus: Centre for Effective Dispute Resolution (CEDR)
Belgium: Centre for Effective Dispute Resolution (CEDR)
Belize: JAMS International
Benin: Centre for Effective Dispute Resolution (CEDR)
Bermuda: JAMS International
Bhutan: Asian International Arbitration Centre (AIAC) (formerly KLRCA)
Bolivia: JAMS International
Bosnia and Herzegovina: Centre for Effective Dispute Resolution (CEDR)
Botswana: Centre for Effective Dispute Resolution (CEDR)
Bouvet Island: Centre for Effective Dispute Resolution (CEDR)
Brazil: JAMS International
British Indian Ocean Territory: Asian International Arbitration Centre (AIAC) (formerly KLRCA)
British Virgin Islands: JAMS International
Brunei Darussalam: Asian International Arbitration Centre (AIAC) (formerly KLRCA)
Bulgaria: Centre for Effective Dispute Resolution (CEDR)
Burkina Faso: Centre for Effective Dispute Resolution (CEDR)
Burundi: Centre for Effective Dispute Resolution (CEDR)
Cambodia: Asian International Arbitration Centre (AIAC) (formerly KLRCA)
Cameroon: Centre for Effective Dispute Resolution (CEDR)
Cape Verde: Centre for Effective Dispute Resolution (CEDR)
Cayman Islands: JAMS International
Central African Republic: Centre for Effective Dispute Resolution (CEDR)
Chad: Centre for Effective Dispute Resolution (CEDR)
Chile: JAMS International
China: Asian International Arbitration Centre (AIAC) (formerly KLRCA)
Christmas Island: Asian International Arbitration Centre (AIAC) (formerly KLRCA)
Cocos Keeling Islands: Asian International Arbitration Centre (AIAC) (formerly KLRCA)
Colombia: JAMS International
Comoros: Centre for Effective Dispute Resolution (CEDR)
Congo: Centre for Effective Dispute Resolution (CEDR)
Cook Islands: Asian International Arbitration Centre (AIAC) (formerly KLRCA)
Cost Rica: JAMS International
Cote D Ivoire: Centre for Effective Dispute Resolution (CEDR)
Croatia: Centre for Effective Dispute Resolution (CEDR)
Cuba: JAMS International
Cyprus: Centre for Effective Dispute Resolution (CEDR)
Czech Republic: Centre for Effective Dispute Resolution (CEDR)
Democratic Peoples Republic of Korea: Asian International Arbitration Centre (AIAC) (formerly KLRCA)
Denmark: Centre for Effective Dispute Resolution (CEDR)
Djibouti: Centre for Effective Dispute Resolution (CEDR)
Dominica: JAMS International
Dominican Republic: JAMS International
Ecuador: JAMS International
Egypt: Centre for Effective Dispute Resolution (CEDR)
El Salvador: JAMS International
Equitorial Guinea: Centre for Effective Dispute Resolution (CEDR)
Eritrea: Centre for Effective Dispute Resolution (CEDR)
Estonia: Centre for Effective Dispute Resolution (CEDR)
Ethiopia: Centre for Effective Dispute Resolution (CEDR)
Falkland Islands: JAMS International
Faroe Islands: Centre for Effective Dispute Resolution (CEDR)
Federated States of Micronesia: Asian International Arbitration Centre (AIAC) (formerly KLRCA)
Fiji: Asian International Arbitration Centre (AIAC) (formerly KLRCA)
Finland: Centre for Effective Dispute Resolution (CEDR)
France: Centre for Effective Dispute Resolution (CEDR)
French Guiana: JAMS International
French Polynesia: Asian International Arbitration Centre (AIAC) (formerly KLRCA)
French Southern Territories: Asian International Arbitration Centre (AIAC) (formerly KLRCA)
Gabon: Centre for Effective Dispute Resolution (CEDR)
Gambia: Centre for Effective Dispute Resolution (CEDR)
Georgia: Centre for Effective Dispute Resolution (CEDR)
Germany: Centre for Effective Dispute Resolution (CEDR)
Ghana: Centre for Effective Dispute Resolution (CEDR)
Gibraltar: Centre for Effective Dispute Resolution (CEDR)
Greece: Centre for Effective Dispute Resolution (CEDR)
Greenland: JAMS International
Grenada: JAMS International
Guadeloupe: JAMS International
Guatemala: JAMS International
Guinea: Centre for Effective Dispute Resolution (CEDR)
Guinea-Bissau: Centre for Effective Dispute Resolution (CEDR)
Guyana: JAMS International
Haiti: JAMS International
Heard Island and Mcdonald Islands: Centre for Effective Dispute Resolution (CEDR)
Holy See Vatican City State: Centre for Effective Dispute Resolution (CEDR)
Honduras: JAMS International
Hong Kong: Asian International Arbitration Centre (AIAC) (formerly KLRCA)
Hungary: Centre for Effective Dispute Resolution (CEDR)
Iceland: Centre for Effective Dispute Resolution (CEDR)
India: Asian International Arbitration Centre (AIAC) (formerly KLRCA)
Indonesia: Asian International Arbitration Centre (AIAC) (formerly KLRCA)
Iraq: Centre for Effective Dispute Resolution (CEDR)
Ireland: Centre for Effective Dispute Resolution (CEDR)
Islamic Republic of Iran: Centre for Effective Dispute Resolution (CEDR)
Israel: Centre for Effective Dispute Resolution (CEDR)
Italy: Centre for Effective Dispute Resolution (CEDR)
Jamaica: JAMS International
Japan: Asian International Arbitration Centre (AIAC) (formerly KLRCA)
Jordan: Centre for Effective Dispute Resolution (CEDR)
Kazakhstan: Centre for Effective Dispute Resolution (CEDR)
Kenya: Centre for Effective Dispute Resolution (CEDR)
Kiribati: Asian International Arbitration Centre (AIAC) (formerly KLRCA)
Kuwait: Centre for Effective Dispute Resolution (CEDR)
Kyrgyzstan: Centre for Effective Dispute Resolution (CEDR)
Lao Peoples Democratic Republic: Asian International Arbitration Centre (AIAC) (formerly KLRCA)
Latvia: Centre for Effective Dispute Resolution (CEDR)
Lebanon: Centre for Effective Dispute Resolution (CEDR)
Lesotho: Centre for Effective Dispute Resolution (CEDR)
Liberia: Centre for Effective Dispute Resolution (CEDR)
Libyan Arab Jamahiriya: Centre for Effective Dispute Resolution (CEDR)
Liechtenstein: Centre for Effective Dispute Resolution (CEDR)
Lithuania: Centre for Effective Dispute Resolution (CEDR)
Luxembourg: Centre for Effective Dispute Resolution (CEDR)
Macao: Asian International Arbitration Centre (AIAC) (formerly KLRCA)
Madagascar: Centre for Effective Dispute Resolution (CEDR)
Malawi: Centre for Effective Dispute Resolution (CEDR)
Malaysia: Asian International Arbitration Centre (AIAC) (formerly KLRCA)
Maldives: Centre for Effective Dispute Resolution (CEDR)
Mali: Centre for Effective Dispute Resolution (CEDR)
Malta: Centre for Effective Dispute Resolution (CEDR)
Marshall Islands: Asian International Arbitration Centre (AIAC) (formerly KLRCA)
Martinique: JAMS International
Mauritania: Centre for Effective Dispute Resolution (CEDR)
Mauritius: Centre for Effective Dispute Resolution (CEDR)
Mayotte: Centre for Effective Dispute Resolution (CEDR)
Mexico: JAMS International
Monaco: Centre for Effective Dispute Resolution (CEDR)
Mongolia: Asian International Arbitration Centre (AIAC) (formerly KLRCA)
Montenegro: Centre for Effective Dispute Resolution (CEDR)
Montserrat: JAMS International
Morocco: Centre for Effective Dispute Resolution (CEDR)
Mozambique: Centre for Effective Dispute Resolution (CEDR)
Myanmar: Asian International Arbitration Centre (AIAC) (formerly KLRCA)
Namibia: Centre for Effective Dispute Resolution (CEDR)
Nauru: Asian International Arbitration Centre (AIAC) (formerly KLRCA)
Nepal: Asian International Arbitration Centre (AIAC) (formerly KLRCA)
Netherlands: Centre for Effective Dispute Resolution (CEDR)
Netherlands Antilles: JAMS International
New Caledonia: Asian International Arbitration Centre (AIAC) (formerly KLRCA)
New Zealand: Asian International Arbitration Centre (AIAC) (formerly KLRCA)
Nicaragua: JAMS International
Niger: Centre for Effective Dispute Resolution (CEDR)
Nigeria: Centre for Effective Dispute Resolution (CEDR)
Niue: Asian International Arbitration Centre (AIAC) (formerly KLRCA)
Norfolk Island: Asian International Arbitration Centre (AIAC) (formerly KLRCA)
Norway: Centre for Effective Dispute Resolution (CEDR)
Oman: Centre for Effective Dispute Resolution (CEDR)
Pakistan: Centre for Effective Dispute Resolution (CEDR)
Palau: Asian International Arbitration Centre (AIAC) (formerly KLRCA)
Palestinian Territory: Centre for Effective Dispute Resolution (CEDR)
Panama: JAMS International
Papua New Guinea: Asian International Arbitration Centre (AIAC) (formerly KLRCA)
Paraguay: JAMS International
Peru: JAMS International
Philippines: Asian International Arbitration Centre (AIAC) (formerly KLRCA)
Pitcairn: Asian International Arbitration Centre (AIAC) (formerly KLRCA)
Poland: Centre for Effective Dispute Resolution (CEDR)
Portugal: Centre for Effective Dispute Resolution (CEDR)
Qatar: Centre for Effective Dispute Resolution (CEDR)
Republic of Korea: Asian International Arbitration Centre (AIAC) (formerly KLRCA)
Republic of Kosovo: Centre for Effective Dispute Resolution (CEDR)
Republic of Moldova: Centre for Effective Dispute Resolution (CEDR)
Romania: Centre for Effective Dispute Resolution (CEDR)
Russian Federation: Centre for Effective Dispute Resolution (CEDR)
Rwanda: Centre for Effective Dispute Resolution (CEDR)
Saint Helena: Centre for Effective Dispute Resolution (CEDR)
Saint Kitts and Nevis: JAMS International
Saint Lucia: JAMS International
Saint Pierre and Miquelon: JAMS International
Saint Vincent and the Grenadines: JAMS International
Samoa: Asian International Arbitration Centre (AIAC) (formerly KLRCA)
San Marino: Centre for Effective Dispute Resolution (CEDR)
Sao Tome and Principe: Centre for Effective Dispute Resolution (CEDR)
Saudi Arabia: Centre for Effective Dispute Resolution (CEDR)
Senegal: Centre for Effective Dispute Resolution (CEDR)
Serbia: Centre for Effective Dispute Resolution (CEDR)
Seychelles: Centre for Effective Dispute Resolution (CEDR)
Sierra Leone: Centre for Effective Dispute Resolution (CEDR)
Singapore: Asian International Arbitration Centre (AIAC) (formerly KLRCA)
Slovakia: Centre for Effective Dispute Resolution (CEDR)
Slovenia: Centre for Effective Dispute Resolution (CEDR)
Solomon Islands: Asian International Arbitration Centre (AIAC) (formerly KLRCA)
Somalia: Centre for Effective Dispute Resolution (CEDR)
South Africa: Centre for Effective Dispute Resolution (CEDR)
South Georgia and the South Sandwich Islands​: JAMS International
Spain​: Centre for Effective Dispute Resolution (CEDR)
Sri Lanka: Asian International Arbitration Centre (AIAC) (formerly KLRCA)
Sudan: Centre for Effective Dispute Resolution (CEDR)
Suriname: JAMS International
Svalbard And Jan Mayen: Centre for Effective Dispute Resolution (CEDR)
Eswatini: Centre for Effective Dispute Resolution (CEDR)
Sweden: Centre for Effective Dispute Resolution (CEDR)
Switzerland: Centre for Effective Dispute Resolution (CEDR)
Syrian Arab Republic: Centre for Effective Dispute Resolution (CEDR)
Taiwan: Asian International Arbitration Centre (AIAC) (formerly KLRCA)
Tajikistan: Centre for Effective Dispute Resolution (CEDR)
Thailand: Asian International Arbitration Centre (AIAC) (formerly KLRCA)
The Democratic Republic of Congo: RICS Dispute Resolution Service
North Macedonia: Centre for Effective Dispute Resolution (CEDR)
Timor-Leste: Asian International Arbitration Centre (AIAC) (formerly KLRCA)
Togo: Centre for Effective Dispute Resolution (CEDR)
Tokelau: Asian International Arbitration Centre (AIAC) (formerly KLRCA)
Tonga: Asian International Arbitration Centre (AIAC) (formerly KLRCA)
Trinidad And Tobago: JAMS International
Tunisia: Centre for Effective Dispute Resolution (CEDR)
Turkey: Centre for Effective Dispute Resolution (CEDR)
Turkmenistan: Centre for Effective Dispute Resolution (CEDR)
Turks and Caicos Islands: JAMS International
Tuvalu: Asian International Arbitration Centre (AIAC) (formerly KLRCA)
Uganda: Centre for Effective Dispute Resolution (CEDR)
Ukraine: Centre for Effective Dispute Resolution (CEDR)
United Arab Emirates: Centre for Effective Dispute Resolution (CEDR)
United Republic of Tanzania: Centre for Effective Dispute Resolution (CEDR)
Uruguay: JAMS International
Uzbekistan: Centre for Effective Dispute Resolution (CEDR)
Vanuatu: Asian International Arbitration Centre (AIAC) (formerly KLRCA)
Venezuela: JAMS International
Viet Nam: Asian International Arbitration Centre (AIAC) (formerly KLRCA)
Wallis And Futuna: Asian International Arbitration Centre (AIAC) (formerly KLRCA)
Western Sahara: Centre for Effective Dispute Resolution (CEDR)
Yemen: Centre for Effective Dispute Resolution (CEDR)
Zambia: Centre for Effective Dispute Resolution (CEDR)
Zimbabwe: Centre for Effective Dispute Resolution (CEDR)
Contacting us
If you have any requests, queries or concerns about the Website or any material which appears on it, please email n.evans@njeqs.com.
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